Support Center
We’re dedicated to offering every customer the best security solutions in the industry. With that comes a commitment to first-class service and support. While we aim for a completely flawless experience, questions are bound to come up. Our Customer Support Specialists are available and ready to assist.

Solution | Email & Online | Phone |
---|---|---|
UltraDDoS Protect, UltraWAF & UltraBot Protect
|
1-844-929-0808
|
|
UltraDNS
|
1-844-929-0808
|
|
UltraDDR & UltraDNS Firewall
|
1-844-929-0808
|
|
Security Intelligence & UltraThreat Feeds
|
1-844-929-0808
|
|
Web Performance Monitoring & Load Testing
|
1-844-929-0808
|
|
IP GeoPoint & IP Reputation
|
1-844-929-0808
|
|
UltraDNS Sales Support
|
1-844-929-0808
|
|
Billing Support
|
1-844-929-0808
|
"Pleasant service, the support specialist helped me out right away. Neustar has always had the best customer service of any vendor I have worked with over the last 30 years."
Senior Engineer
Large Enterprise Entertainment Company
"I got help quickly with Neustar’s customer support, no long wait. The support specialist quickly understood my request and knew exactly how to assist me. She was awesome!!!!"
Assistant Manager
Large Enterprise Technology Company
"The customer support specialist I spoke with was very knowledgeable and helpful! Thank you for the top notch customer service!"
Operations Manager
State and Local Government
"It was very speedy to get through the customer support menu and access support. The support specialist was excellent to work with!"