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Neustar Security Services UltraDNS Customers Have Spoken
Neustar
Feb 9, 2022 3:25:06 PM
UltraDNS is the Best Choice for Your Business
Our latest UltraDNS customer survey, carried out in October and November 2021 by independent consumer research firm, Enterprise Research Group, recorded all-time-high ratings for our enterprise-grade managed authoritative DNS service: 95% of the approximately 250 users who responded to the survey gave an overall satisfaction rating of 4 or 5 on a 5-point scale. This represents a 7% year-over-year increase, and an all-time high satisfaction score in the 12 years we’ve been conducting these surveys.
“This kind of increase in customer satisfaction ratings is almost unprecedented,” added Andy Hessabi, Founder and President of Enterprise Research Group. “It’s something we’ve rarely seen in our extensive research with technology firms.”
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